FAQ

Tracking your order on S.I.D FASHION's online T-shirt store is easy. Once your order has been shipped, you will receive a confirmation email containing a tracking number. Simply click on the tracking number link provided in the email to be redirected to the carrier's website, where you can track your shipment in real-time. Alternatively, if you have created an account on our website, you can track your order by logging into your account and viewing the status of your order. If you have any further questions or concerns, please do not hesitate to contact our customer service team.

S.I.D FASHION is committed to customer satisfaction. If for any reason you are not fully satisfied with your purchase, we offer exchanges and refunds within 14 days of receipt of your order. Please note that all returned items must be unworn, unwashed, and in their original condition with all tags attached. We do not accept returns for items that have been personalized or customized. To initiate a return or exchange, please contact our customer service team with your order number and reason for the return. Once the item has been received, we will process the exchange or refund within 5-7 business days. Please note that shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item received is defective or incorrect.

S.I.D FASHION offers free shipping on all orders within the United States. International orders are subject to shipping fees, which will be calculated at checkout depending on the destination. Orders are typically processed within 1-3 business days and customers can expect to receive their items within 5-7 business days. Expedited shipping options are available for an additional cost. Customers will receive a confirmation email with tracking information once their order has shipped. S.I.D FASHION is not responsible for any lost or stolen packages, but will work with customers to resolve any issues that may arise.

At S,I,D FASHION, we know that finding the perfect fit is an essential part of your online shopping experience. To help you get the right size for your t-shirt purchase, we have detailed sizing information available on our website. Simply click on the “Size Guide” link located on each product page, and you will find a chart with measurements for each size. We recommend that you measure yourself according to the instructions provided and compare your measurements to the chart to determine which size will be the best fit for you. If you are still unsure about which size to choose, please do not hesitate to contact our Customer Care team. Our representatives are knowledgeable about our products and sizing standards, and they are always ready to assist you with any questions you may have. Additionally, we offer free return and exchange services to our customers, so if you receive your purchase and find that the size is not satisfactory, we will be happy to help you find a better fit.

S.I.D FASHION gladly accepts returns for all online orders within 14 days of receiving the product. The item must be unused, unwashed, and in its original condition with tags attached. To make a return, please email our customer service team with your order number and reason for return. Customers are responsible for the cost of shipping the item back to us. Once we receive the returned item, we will process the refund within 7-10 business days. Please note that we do not accept returns for personalized or custom-made items.

Yes, you can cancel your order with S.I.D FASHION. However, it is important to note that cancellations can only be made before the order has been shipped. As soon as your order has been processed and shipped, it cannot be cancelled. If you decide to cancel your order, please reach out to our customer service team via email or phone as soon as possible to ensure that your request is processed in a timely manner. We will issue a full refund for any cancelled orders, and it typically takes between 3-7 business days for the refund to process and appear on your account. Please note that the refund may take longer to process depending on your bank's policies. Thank you for choosing S.I.D FASHION.